Shipping & Delivery

At Funkalab, we believe that a memorable shopping experience extends far beyond choosing the right product. It includes how your order is handled, how it travels, and how confidently you can rely on the information we provide. From the moment you place an order with us, our team works carefully and efficiently to prepare, package, and ship your items in a way that reflects our commitment to quality and our respect for your trust. We understand that clear expectations and dependable delivery are essential parts of online shopping, so every step of our shipping process is designed to feel easy, predictable, and reassuring.

Once your payment is confirmed, your order enters our fulfillment workflow, where our team begins processing it within one business day. This timeframe allows us to complete quality checks, verify item accuracy, and ensure your package is secure before it begins its journey. We intentionally keep this processing window short, because we know customers value fast handling just as much as fast shipping. After your package has been shipped out, we’ll send you an email containing your tracking information. This allows you to follow the progress of your order from the initial scan all the way to your doorstep. Monitoring your shipment in real time gives you control, transparency, and peace of mind.

All orders are shipped from our U.S.-based fulfillment center and delivered to addresses within the 48 contiguous states. We’ve built our shipping model to be straightforward and customer-friendly, with a predictable delivery window of 3–6 days. This range balances speed with reliability and helps ensure your items arrive on time without unnecessary risk or rushed handling. Because we know unexpected costs can be frustrating, all orders ship for a flat rate of $6.99, regardless of order size, weight, or quantity. This fixed-rate structure is designed to be simple—what you see during checkout will always be what you pay.

To maintain consistent delivery standards, Funkalab partners with reputable carriers such as UPS and FedEx Ground. These carriers are selected based on their track record of timely deliveries, professional handling, and dependable nationwide service. Depending on your specific location, you may be offered additional carrier options at checkout. Regardless of which carrier delivers your package, each partner we work with meets our criteria for reliability and safe package transit. Whether your address is in a bustling metro area or a quiet rural community, your package will be handled by professionals committed to ensuring it arrives in excellent condition.

For clarity and ease of reference, here is an expanded table summarizing the key details of our shipping and support information.

Store & Support Information

Shipping Overview

Shipping Availability

Although our delivery estimates are designed to be reliable, certain conditions can occasionally cause unavoidable delays. Holidays, severe weather, warehouse congestion, or carrier-specific issues may temporarily affect transit times. When these situations arise, tracking information will continue to update so you always have the most accurate picture of where your package is and when it may arrive. Carriers often adjust their delivery estimates during unexpected delays, and these updates will appear directly in your tracking link. We encourage customers to refer to their tracking page for the latest information during peak seasons or heavy weather periods.

If you ever need assistance, clarification, or support regarding your shipment, our customer service team is here to help. Whether you have a question about tracking, an issue with a delivery update, or simply need more information about our shipping policy, you can reach us at support@funkalab.com. Including your order number in your message will allow us to locate your information quickly and provide faster, more accurate assistance. Our support team is available Monday through Saturday, from 8:00 AM to 7:00 PM (EST), ensuring you have access to help during the times you’re most likely to need it.

Every package we ship represents more than an order—it symbolizes your trust in our products and in our service. At Funkalab, we treat that responsibility with seriousness and care. Our streamlined processing times, transparent flat-rate shipping, trusted carrier partnerships, and accurate delivery windows are all part of our commitment to ensuring your order reaches you smoothly, safely, and on time. Your satisfaction is always our top priority, and we continue refining our logistics processes so your experience becomes even better with every order.