Shipping Policy

Effective Date: July 10, 2026

Welcome to Funkalab. This Shipping Policy explains how we process, prepare, and deliver orders placed through funkalab.com. We are committed to providing clear, accurate, and transparent shipping information so you know exactly what to expect before placing an order.

Summary

• Shipping is available only within the United States.
• We do not offer international shipping.
• Order acceptance cutoff time: 5:00 PM Eastern Time (ET).
• Orders are prepared within 1–2 business days (Monday–Friday).
• Delivery typically takes 2–4 business days (Monday–Friday) after shipment, depending on the destination.
• Standard shipping fee: $6.99 per order.
• No shipping tax is charged.
• Shipping carriers include USPS, UPS, and FedEx.
• Tracking information will be provided once your order has shipped.
• Delivery times are estimates and may occasionally vary due to factors outside our control.

Shipping Coverage

Funkalab currently ships only within the United States.

We do not ship to:

• International destinations
• U.S. territories outside our shipping coverage (unless otherwise stated)
• Freight forwarding addresses intended for international delivery

Orders with delivery addresses outside the United States cannot be processed.

Order Acceptance Cutoff Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day will enter processing beginning that business day.

Orders placed:

• After 5:00 PM ET
• On Saturdays
• On Sundays
• On U.S. public holidays

will begin processing on the next business day.

Order placement does not guarantee immediate shipment. Every order is subject to payment verification, inventory availability, and fraud prevention review.

Order Processing

Our warehouse prepares orders during normal business days only.

Processing Schedule

Processing includes:

• Payment verification
• Inventory confirmation
• Product inspection
• Secure packaging
• Shipping label creation
• Carrier pickup preparation

Most orders are shipped as soon as they are ready. Some orders may be processed faster than estimated.

Shipping & Delivery

After processing, your package will be handed to one of our shipping partners.

Delivery Schedule

Delivery estimates begin after your order has finished processing.

Depending on your location, delivery may arrive sooner than expected.

Estimated Delivery Timeline

These are estimated delivery times and are not guaranteed delivery dates.

Shipping Charges

We believe in simple and transparent pricing.

The shipping charge is displayed during checkout before payment is completed.

Shipping Carriers

Orders are shipped using trusted national carriers, including:

• USPS
• UPS
• FedEx

Carrier selection depends on:

• Delivery destination
• Package size
• Carrier availability
• Operational efficiency

Customers cannot request a specific carrier unless such an option is offered during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

• Tracking number
• Shipping carrier
• Shipment status
• Estimated delivery date (when available)

Tracking information may require up to 24 hours after shipment before updates become visible.

Delivery Conditions

Please ensure that:

• Your shipping address is complete and accurate.
• Someone is available to receive the package if required.
• Any apartment numbers, suite numbers, or access codes are included.

Funkalab is not responsible for delivery delays or failed deliveries caused by:

• Incorrect shipping addresses
• Missing apartment or unit numbers
• Refused deliveries
• Recipient unavailable
• Carrier access restrictions
• Severe weather
• Natural disasters
• Government actions
• Other events beyond our reasonable control

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted:

• Contact us immediately before shipment.
• Address changes may not be possible after processing has begun.

Orders returned due to an incorrect address may require payment of a new shipping charge before reshipment.

Lost, Damaged, or Missing Packages

If your shipment is delayed, lost, or arrives damaged:

Please contact our customer support as soon as possible.

Include:

• Order number
• Customer name
• Delivery address
• Photos of damage (if applicable)

We will work with the shipping carrier to investigate and help resolve the issue.

Replacement or refund eligibility will depend on the carrier’s investigation and the circumstances of the shipment.

Multiple Shipments

Orders containing multiple items may occasionally be shipped in separate packages to improve delivery efficiency or due to warehouse availability.

Additional shipping charges will not apply unless clearly communicated before purchase.

Shipping Delays

Although we strive to meet all estimated delivery times, delays may occur due to:

• High seasonal demand
• Severe weather
• Transportation disruptions
• Carrier delays
• Public holidays
• Security inspections
• Other unforeseen circumstances

We appreciate your patience if unexpected delays occur.

Refused or Undeliverable Shipments

Packages returned because they were:

• Refused by the recipient
• Unclaimed
• Undeliverable due to incorrect address

may be eligible for reshipment after additional shipping charges are paid.

Refunds, when applicable, may exclude the original shipping costs.

Example Shipping Timeline

Example 1

Order placed:

Monday at 3:00 PM ET

Processing:

Monday–Tuesday

Shipment:

Wednesday

Estimated delivery:

Friday

Example 2

Order placed:

Friday at 7:30 PM ET

Processing begins:

Monday

Shipment:

Tuesday or Wednesday

Estimated delivery:

Thursday through Monday (depending on destination)

Customer Support

If you have any questions regarding shipping, delivery, or tracking, please contact us.

Funkalab

Website: funkalab.com

Email: support@funkalab.com

Business Address:

26 Terry Rd
Gales Ferry, CT 06335-1223
United States

Customer Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Policy Updates

We may update this Shipping Policy from time to time to reflect operational improvements, legal requirements, or service changes.

The latest version will always be published on this page with the updated Effective Date.