Privacy Policy

Effective Date: July 10, 2026

At Funkalab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit funkalab.com, make a purchase, contact us, or otherwise interact with our website.

Please read this Privacy Policy carefully before using our website.

Summary

• We collect information necessary to process orders and provide customer support.
• We collect certain technical information automatically through cookies and similar technologies.
• We use personal information to fulfill orders, improve services, prevent fraud, and comply with legal obligations.
• We do not sell personal information to third parties.
• We share information only with trusted service providers necessary to operate our business.
• We implement reasonable security measures to protect personal information.
• Customers may request access, correction, or deletion of personal information, subject to applicable law.
• Our website uses cookies and tracking technologies to improve user experience and website functionality.

Contact Information

Funkalab

Website: funkalab.com

Email: support@funkalab.com

Business Address:

26 Terry Rd
Gales Ferry, CT 06335-1223
United States

Customer Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Information We Collect

We may collect information directly from you, automatically through your use of the website, and from trusted third-party service providers.

Information You Provide

When placing an order, creating an account, contacting customer support, or subscribing to communications, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
• Order details
• Customer service communications
• Any information voluntarily provided by you

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages viewed
• Date and time of visits
• Website interaction data
• Cookie identifiers

This information helps us understand website performance, improve functionality, and prevent fraud.

How We Use Your Information

We may use collected information to:

• Process and fulfill orders
• Verify payments
• Deliver purchased products
• Provide customer support
• Communicate order updates
• Manage returns and refunds
• Improve website functionality
• Personalize user experience
• Analyze website traffic
• Detect and prevent fraud
• Comply with legal obligations
• Enforce our Terms of Service

We use information only for legitimate business purposes and applicable legal requirements.

Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store complete payment card information on our servers.

Payment processors are responsible for handling payment information in accordance with their own privacy and security standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

• Remember user preferences
• Maintain shopping cart functionality
• Improve website performance
• Analyze website traffic
• Enhance security
• Measure advertising effectiveness
• Prevent fraudulent activity

Types of cookies may include:

Most browsers allow users to control or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

Analytics and Advertising

We may use analytics and advertising tools to understand how visitors interact with our website and to improve marketing effectiveness.

These tools may collect:

• Device information
• Browser information
• Website interaction data
• Advertising performance data

Collected information is generally used in aggregated or pseudonymized form whenever reasonably possible.

How We Share Information

We do not sell personal information.

We may share information only when necessary with trusted service providers, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Customer support platforms
• Fraud prevention services
• Analytics providers
• Legal and regulatory authorities when required by law

These service providers receive only the information necessary to perform their services.

Legal Compliance and Disclosure

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful government requests
• Enforce legal rights
• Investigate fraud
• Protect customers, employees, or the public
• Defend against legal claims

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

• Secure website encryption (SSL/TLS)
• Restricted access controls
• Fraud monitoring systems
• Secure payment processing
• Ongoing security reviews

While we strive to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill orders
• Provide customer service
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of eligible information
• The right to object to certain processing activities
• The right to request data portability where applicable
• The right to withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us using the information provided below.

Do Not Track Signals

Some browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to such signals, our website may not respond to all Do Not Track requests.

Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Parents or guardians who believe a child has provided personal information may contact us.

International Users

Funkalab sells and ships products only within the United States.

If you access our website from outside the United States, you understand that information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of any external sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in legal requirements
• Business operations
• Security practices
• Technology updates

Any updates will be posted on this page with a revised Effective Date.

Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Funkalab

Website: funkalab.com

Email: support@funkalab.com

Business Address:

26 Terry Rd
Gales Ferry, CT 06335-1223
United States

Customer Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)